At Tendo, we’re passionate about helping people explore the unique opportunities South Africa’s markets have to offer. As individuals with firsthand experience navigating cross-border shopping, we understand the challenges of sourcing goods from abroad. Tendo was established to bridge this gap, offering a seamless way to access South Africa’s affordable and distinctive products.
Your reliable procurement partner for goods in South Africa.
How it works
1
Place Your Order
Choose your desired products and either ship them to our South African warehouse or let us handle the purchase for you. Simply provide the details, and we’ll take care of the rest.
2
We Process and Ship
Once your items are ready, we securely package and ship them from South Africa to Kenya. You’ll receive updates every step of the way, ensuring peace of mind.
3
Receive Your Goods
Collect your items at our designated location in Kenya. It’s that simple!
Our Facilities
We’re proud to partner with Servex Holdings PTY Ltd to bring you reliable service and seamless fulfillment. Visit us at:
Unit 19, Eastborough Exchange
10 Olympia Street, Eastgate, Sandton, Johannesburg
Your satisfaction is our priority, and this partnership helps us deliver on our commitment to you.
FAQ
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How do I place an order?You can either purchase goods yourself and ship them to our warehouse in South Africa, or you can send us details of what you want, and we’ll handle the purchase for you. Simply fill out our order form or contact us directly for assistance.
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How long does shipping take from South Africa to Kenya?Shipping typically takes 7–14 days once we recieve the item, depending on the type of goods and their availability. There is also a delay depending on where we source your goods from, but either way we’ll provide tracking updates to keep you informed throughout the process.
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What items can I buy or ship?You can buy or ship almost any legal item, including electronics, household goods, clothing, and more. However, some items may be restricted due to import regulations. Contact us if you’re unsure whether your item is eligible.
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How do I pay for my order or shipping?You can pay in Kenyan Shillings via our MPESA account or other mobile money services. For items purchased on your behalf, we’ll provide a detailed invoice including the cost of the goods and shipping fees.
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What happens if my items are delayed or damaged during shipping?We take great care to ensure your goods arrive safely and on time. In case of delays, we’ll communicate promptly and work to resolve the issue. For damaged goods, we offer support for filing claims, depending on the insurance coverage selected.
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Can I track my shipment?Yes, we provide tracking updates for all shipments. Once your items are in transit, you’ll receive status updates from country to country until its ready for collection in Nairobi.
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Do you charge extra for purchasing goods on my behalf?Yes, a small service fee is charged for purchases made on your behalf. This fee covers the time, effort and fuel involved in sourcing, purchasing, and coordinating logistics for your items.
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Are there weight or size restrictions for shipments?Yes, certain weight and size restrictions may apply depending on the type of goods and shipping method. Our partner, Servex Holdings, has large trucks for the majoirty of shipments, but for special requests, please contact us to discuss your options.
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Can I ship fragile or high-value items?Yes, we handle fragile and high-value items with extra care. We also offer optional insurance for added protection, ensuring your items are covered in case of any unforeseen issues during transit.
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What happens if the items I want are unavailable in South Africa?If an item is unavailable, we will notify you promptly and suggest alternatives, if possible. We’ll also provide the option of waiting until the item is restocked or canceling the request without any penalty.
Get in touch
Address
Unit 19 Eastborough Exchange,
15 Olympia Street, Eastgate - Sandton - Johannesburg 2090
Contact
+27 74-829-1084
+254 706 675 432
Opening Hours
Mon - Fri
Saturday
9:00 am – 17:00 pm
9:00 am – 14:00 pm
Sunday
9:00 am – 14:00 pm